Ridge Meadows Swim Club
Common
Questions and Answers
Find quick answers about memberships, lessons, schedules, and what to expect at the club.
First step is to set up a swim assessment with our Swim School Coordinator which can be booked
or email swimschool@rmsctitans.com if you have further questions.
Swim School: Focuses on water safety, confidence, and developing fundamental swimming skills in a fun, supportive environment.
Competitive Program: Builds on those skills through structured training, with a focus on technique, endurance, speed, and participating in swim meets to achieve personal goals.
Swimmers group practice schedule can be found under the schedule tab, and via teamsnap one app.
Swimmer's equipment requirements vary by group and can be found under the Equipment and Gear tab or reach out to your lead coach if you have any questions.
Sign into the RMSC website and click on the upcoming meets and events tab, scroll to desired meet, click button on right hand side of screen and declare Attendance [Accepted or Declined]. If declining event, please list reason in the notes section.
We accept swimmers as young as 3 years old in our Titans Beginner level. Please sign up for a swim assessment to help us find the best starting level for your swimmer.
Registration details are available through the club website, and our team can help guide you to the right program for your swimmer.
Please let your group coach know as soon as possible so attendance can be updated and any important practice notes can be shared. [Note: Can mark not attending on TeamSnap ONE App]
Updates are shared through club communication channels [i.e. PoolQue & TeamSnap ONE], so please check for announcements before heading to practice or events.
Please log in to your account and update your profile details so the club has your most current phone number, email, and emergency contacts.
Swimmer progression is based on several factors, including age, level of commitment (attendance at practices and competitions), technical skills, swimming speed, and teamwork. Progression is not based on age or speed alone, but on a swimmer’s overall development and readiness for the next level.
All group placements and progression decisions are made at the discretion of the Head Coach and coaching staff to ensure each swimmer is placed in an environment that best supports their continued growth and success.
Payments can be completed through the club website or member portal, where you can review outstanding balances and available payment options. If you have any further questions please email
If you feel your swimmer needs a different level, please contact the Swim School Coordinator at
so we can review their placement and recommend the best fit.
If you need assistance with Teamsnap, please contact Coach Chloe at
for guidance on logging in, viewing schedules, and managing notifications.
Holiday schedule changes are posted in advance whenever possible, so please review club announcements and team communications regularly.
Private lessons can be arranged through the Swim School Coordinator at swimschool@rmsctitans.com, however they are dependent on available pool space [More availability during winter and spring break].
Refund requests are reviewed according to club policy and may depend on the program, timing, and circumstances of the request. Please email info@rmsctitans.com and Chloegood@rmsctitans.com with your questions.
.Be sure to check your email, TeamSnap ONE, and club announcements regularly for the latest meet details, schedule changes, and important updates.